Program & Application FAQs by Category

I have questions about these FAQs, who do I contact?

The Frequently Asked Questions in the Canada Greener Homes Grant FAQ Category were written and designed by the Canada Greener Homes Grant.  If you have questions about the content, or about the Canada Greener Homes Grant, contact the program via the methods below:

Can I access both the Canada Greener Homes Grant and the CleanBC Better Homes and Home Renovation Rebate Programs?

Yes, homeowners can stack funding from multiple programs.

  • The Canada Greener Homes Grant is designed so that homeowners can benefit from federal, provincial, municipal, and utility programs that are available where they live.
  • The sum of the funding from all sources must not exceed 100% of the total cost for any EnerGuide evaluation or eligible retrofit. Participants will be required to declare funding or rebates received from other sources.

The Canada Greener Homes Grant recognizes that when it comes to energy in Canada, where you live matters. Canadians are advised to take advantage of existing rebates being offered by other levels of government and utilities in their regions. We have several links on our webpages to help homeowners identify local and regional programs for which they may be eligible.

Did you see a building science or energy efficiency term you did not understand? Check out our glossary.

How do I register for the Canada Greener Homes Grant?

The Canada Greener Homes Grant has closed the intake of new applicants as of February 12, 2024, at 5 PM EST. Homeowners who have already completed their online registration and have an application number are encouraged to proceed in a timely manner with their retrofits and will continue to be eligible for funding and support through the Canada Greener Homes portal.

Why is a post-retrofit evaluation needed for the Canada Greener Homes Grant?

The post-retrofit evaluation has a number of objectives. It validates that the work has been completed and provides a measure of energy saved and greenhouse gas emissions reduced as a result of the retrofits.

  • The energy advisor has up to 30 days after the post-retrofit EnerGuide evaluation to submit electronic and signed paper documents to Natural Resources Canada (NRCan).
  • This report will be stored in the homeowner’s file to ensure that both the pre- and post-retrofit evaluations are available in the same space.
  • Homeowners will be able to login to access their reports. Once they have reviewed their evaluation, the homeowner will be asked to mark this step as completed in order to move forward and request reimbursement.

 

Is the $600 for the pre- and post-retrofit EnerGuide evaluations part of the total $5,000 grant or in addition to the $5,000 grant?

Homeowners will be able to claim a maximum of $5,600 in total funding from the Canada Greener Homes Grant:

  • the cost of your pre- and post-retrofit EnerGuide evaluations up to a maximum of $600; and
  • up to $5,000 for the purchase and installation of eligible products and/or implementation of eligible retrofits.

What documents need to be provided for reimbursement? And how long do homeowners need to keep their documents?

To ensure that you are properly reimbursed, you must have all of the following documents so we can verify your eligible retrofits for the Canada Greener Homes Grant:

  • receipts for your pre-and post-retrofit EnerGuide evaluation
  • all receipts and invoices for products purchased and for their installation

It is highly recommended that you also have an attestation form (if applicable for your retrofit) confirming that:

  • installation of an electrical or mechanical system has been completed by a trained and licensed professional*
  • a geothermal system was installed in accordance with CSA standards (PDF, size)
  • the heat pump has been sized to your entire home (PDF, size)
  • *When using a licensed professional it is highly recommended that you obtain proof of their license to install equipment in your province or territory.

Note: Program staff will be recommending homeowners use the attestation form, but partner portal will not be able to accept it due to privacy requirements at program launch.

  • Homeowners need to keep copies of their documents until March 31, 2028.

The Canada Greener Homes Grant will never ask for banking information over the phone nor will a Service Organization or Energy Advisor ask for your banking information.