FortisBC Natural Gas Water Heater Rebates For Income Qualified Households

In order to qualify for this rebate, all of the following requirements must be met. Please read them carefully. Contact an Energy Coach if you have questions.

Requirements for the home

You must live in an eligible home:

• You must be a FortisBC residential natural gas customer with only one active residential natural gas account.
• The home must be a year-round primary residence that is at least 10 years old, no larger than 3,500 square feet and be one of the following: single family home; duplex; triplex; row home; townhouse or manufactured/mobile home on a permanent foundation.
• You must meet income-qualified requirements and proof of income is required. Visit this page for full income eligibility details.
  • Total household income includes the combined income of all members of the household over the age of 18. Utility may, at its discretion, accept or require alternative or additional proof of income, including: proof of rental, foreign and other sources of income.
• Homes primarily heated by natural gas supplied by Pacific Northern Gas are not eligible.
• The home must be one of the following types:
  • Single family home (detached dwelling)
  • Secondary suite in a single-family home (detached dwelling), with its own separate utility meter
  • Mobile home that is permanently fixed, sits on a foundation and is structurally complete with installed and connected plumbing, heating, electrical, water and sewer services; towing apparatus and axle must be removed
  • Duplex, triplex, row home or townhome, where each unit has its own natural gas and/or electricity meter; utility accounts must be in the name of the resident and/or homeowner.  Utility accounts in the name of a strata corporation are not eligible.

Requirements for installation

All new equipment must be installed:

• By a Technical Safety BC licensed contractor with a GST number and a valid B.C. business
  license for the trade applicable to the upgrade being installed. Self-installations are not eligible.
• Note: combination heating and hot water system rebates are not available to income-qualified customers.

Requirements for the new equipment

The new natural gas water heater system must:

• Be purchased (and paid in full) and installed your water heater on or after April 1, 2019.
• Be on the following lists of qualifying models:
  • Eligible Condensing Tankless Water Heaters
  • Eligible Condensing Storage Tank Water Heaters

Requirements for the equipment being replaced

• You must be replacing an existing water heater.