Customers looking to discuss their electricity consumption should visit their MyHydro account to view their electricity consumption or speak to BC Hydro directly at 1-800-224-9376.

Please note, the CleanBC Energy Coach Service does not provide utility billing or electricity metering support.

Please visit our FAQ, What does Minimum Electricity Consumption mean? for more information.

Please visit our FAQ, What if I do not meet the Minimum Electricity Consumption threshold for BC Hydro rebates? for more information.