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  • Central Saanich Heat Pump Water Heater Top-up

    On this page Do not edit – the in-page navigation menu is generated here. Adding (or removing) H2 headings to the body of the page will create this menu when the page is viewed. The heading must have a unique HTML anchor – found under the Advanced section in the Heading Block Inspector. The District…

    Suhas Hassain

  • I live in an apartment, stacked townhouse or condo building, am I eligible?

    Unfortunately, you do not qualify, as multi-unit residential buildings are not an eligible housing type under the CleanBC Better Homes Energy Savings Program. For more information on CleanBC programs for multi-unit residential buildings, visit www.betterbuildingsbc.ca. To be eligible for the CleanBC Better Homes Energy Savings Program if each unit is individually metered and has: If you are unsure…

  • I live in a stacked duplex or stacked townhouse, am I eligible?

    Stacked duplexes or stacked townhouses are eligible for the CleanBC Better Homes Income Qualified Program if each unit is individually metered and has: If you are unsure if your home is an eligible building type, contact us at 1-833-856-0333 or IncomeQualified@www.betterhomesbc.ca.

  • I am not comfortable providing income qualifying documentation, can I still participate in the CleanBC Better Homes Energy Savings Program?

    We understand that sharing your income qualifying documentation can be uncomfortable. However, we need to collect this documentation to confirm your eligibility for the program. Income qualifying documentation must be submitted for each member of your household that is over the age of 18 (excluding dependents). Types of income qualifying documentation we accept include:

    Suhas Hassain

  • Why am I required to provide income qualifying documentation?

    The CleanBC Energy Savings Program offers enhanced rebates to make energy-saving home upgrades more affordable and aims to serve households experiencing energy poverty. To receive enhanced rebates through the program, participants must demonstrate that they meet the income qualifying criteria by submitting appropriate supporting documentation. Participants that do not meet the income qualifying criteria may be eligible to…

  • How long is an eligibility code valid for?

    An eligibility code in the CleanBC Energy Savings Program is valid for 6 months or until funding is fully allocated or the program ends. Funding is subject to availability and is allocated on a first come, first served basis.

    Suhas Hassain

  • Where can I find my eligibility code?

    Participants must pre-register for the CleanBC Energy Savings Program. Following pre-registration, eligible participants will receive an eligibility code. It can be found in your Opportunities Report or within the Opportunities section of the participant portal.

  • I’m not ready to pre-register, but would like support to determine if I may be eligible. Is this available?

    Yes. Use the five-question online pre-screening tool to determine if you may be eligible for the CleanBC Energy Savings Program, or contact the program at 1-833-856-0333 or IncomeQualified@betterhomesbc.ca for assistance. However, please note that eligibility can only be confirmed by completing pre-registration. Participants that have been confirmed as eligible will receive an eligibility code.

  • Who are program rebates paid to through the CleanBC Better Homes Energy Savings Program? 

    Program rebates are paid to contractors. After installing an upgrade in your home, your contractor will apply for program rebates directly and deduct the rebate from the total amount owed on your invoice. You will only have to pay the discounted amount.

  • How soon can I expect the equipment to be installed?

    Equipment installation time periods are specific to each contractor. Please discuss this with your prospective contractors.