Pacific Northern Gas (PNG) offers a $2,500 top-up rebate to dual fuel rebate program participants. There is an additional rebate of $1,000 available to customers who replace their furnace with an ENERGY STAR® natural gas furnace as a part of their heat pump installation. Learn more about heat pumps.
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PNG Dual Fuel Ducted Heat Pump Rebate
Pacific Northern Gas (PNG) offers a $2,500 top-up rebate to dual fuel rebate program participants. There is an additional rebate of $1,000 available to customers who replace their furnace with an ENERGY STAR® natural gas furnace as a part of their heat pump installation. Learn more about heat pumps.

Overview
Rebate Amount:
Up to $3,500
Who Can Apply:
B.C. citizens who live in an eligible home and have residential electric utility accounts with BC Hydro and a residential natural gas or propane account with PNG
Deadline:
Application must be submitted within 6 months of the invoice date
Qualifying Products:
You must fulfill the eligibility requirements of:
Funding Provided By:
Pacific Northern Gas Ltd.
*In order to receive an additional incentive of up to $1,000, the furnace must be a high efficiency furnace having a thermal efficiency of 95% or greater. The furnace must be ENERGY STAR® certified and be listed on the AHRI certified reference number that references the outdoor unit and the indoor unit(s) or the heat pump, and the furnace model number of the heating system installed.
Rebate Amount
Requirements |
Primary fuel before upgrade |
Rebate |
Meet the eligibility criteria of PNG’s program’s terms and conditions [185KB PDF] | Fossil fuel (natural gas or propane) | $2,500 |
Purchase and installation of a high efficiency furnace having a thermal efficiency of 95% or greater. The furnace must be ENERGY STAR® certified and be listed on AHRI certified reference number that references the outdoor unit and the indoor unit(s) or the heat pump, and the furnace model number. | Fossil fuel (natural gas or propane) | $1,000 |
Eligibility Requirements
Requirements for the home
You must live in an eligible home:
- The home must be a year-round primary residence that is at least 12 months old.
- You must have a residential utility account with PNG and BC Hydro.
- The home must be one of the following types:
- Single family home (detached dwelling)
- Secondary suite in a single-family home (detached dwelling), with its own separate utility meter
- Mobile home that is permanently fixed, sits on a foundation and is structurally complete with installed and connected plumbing, heating, electrical, water and sewer services; towing apparatus and axle must be removed
- Duplex, triplex, row home or townhome, where each unit has its own natural gas and/or electricity meter; utility accounts must be in the name of the resident and/or homeowner. Utility accounts in the name of a strata corporation are not eligible.
- Your home must be primarily heated with:
- Natural gas or piped propane supplied by PNG
Requirements for your contractor
The new heat pump must be installed:
- By a licensed Technical Safety BC contractor with a GST number and a valid B.C. business license for the trade applicable to the upgrade being installed (e.g. Heat pumps must be installed by a licensed residential heating and cooling contractor). Self-installations are not eligible, and
- In accordance with the Heat Pump Best Practices Guide for Existing Homes [2.3MB PDF], and
- By a Home Performance Contractor Network (HPCN) member for your heat pump installation to be eligible for heat pump rebates. If your installation invoice is dated before July 1, 2022, this requirement does not apply. To identify contractors in your region, use the Find a Contractor search tool.
- Contractors interested in becoming registered in to become a HPCN member can register at homeperformance.ca/contractornetwork.
Requirements for installation
You must fulfill the eligibility requirements of:
Deadlines
The application must be submitted within 6 months of the invoice date of the upgrade.
This program is effective September 1, 2023, and ends on the date on which funding available for the program has been fully allocated.
How to Apply
Before you begin
- Read the PNG Dual Fuel Terms conditions.
- Purchase an eligible heat pump and have it installed by a licensed contractor. Ensure your heat pump and install meet the eligibility criteria for one of these programs:
To apply
- Complete the BC Hydro online application
- Send confirmation of your CleanBC rebate to savingenergy@png.ca to start your top-up application process. If you can’t email your confirmation, please call PNG at 1-800-667-2297.
See sample invoices.
Who to Contact
Questions about the rebate or your application?
For more information call PNG toll free at 1-800-667-2297 or email PNG at savingenergy@png.ca.
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