CleanBC Income Qualified Program Rebates for Windows and Doors

Window and door upgrades can help maintain even temperatures throughout your home, reduce unwanted outdoor noise, and reduce heat loss during the cold winter months. As part of the CleanBC Better Homes Income Qualified Program, you can receive a rebate of up to $9,500 with a maximum of $950 per window or door when replacing your current windows or exterior doors with program qualified products.

CleanBC Income Qualified Program Rebates for Windows and Doors

Overview

Rebate amount

Up to $9,500

Who can apply

B.C. citizens who live in an eligible home, meet income qualification requirements, and have residential utility accounts with BC Hydro, FortisBC, or municipal utility

Deadline

The application and supporting documentation must be submitted by the Income Qualified Program Registered Contractor within six (6) months of the invoice date

Qualifying products

New windows and/or doors must have a U-factor of 1.22 (W/m2-K) or less and must be installed by an Income Qualified Program Registered Contractor

Funding provided by

The Province of British Columbia and BC Hydro

For assistance with this program, contact an Income Qualified Program Energy Coach by email at IncomeQualified@betterhomesbc.ca or by phone at 1-833-856-0333.

Rebate amount

Windows and doors

Window and door rebates are not available in the City of Vancouver.

Rebate maximum

Rebate

Income level 1

95% of eligible upgrade costs, up to a maximum of $9,500 per home

  • $950 per window and/or door
Up to $9,500

Income level 2

60% of eligible upgrade costs, up to a maximum of $9,500 per home

  • $950 per window and/or door

 

Up to $9,500
CleanBC Income Qualified Program rebates cannot be combined with rebates from the CleanBC Better Homes and Home Renovation Rebate Program or other provincial or utility offers for the same upgrade.

Related rebates

Check out other available rebates for the Income Qualified Program at BetterHomesBC.ca/Income-Qualified

Eligibility requirements

In order to qualify for this rebate, all of the following requirements must be met. Please read them carefully. Contact an Energy Coach if you have questions.

Income qualification requirements

Rebate coverage is based on the combined income of all adults in your home and how many people live in your home, including adults and children.

  • Combined incomes less than Income Level 1 are eligible for up to 95% of upgrade costs.
  • Combined incomes less than Income Level 2 are eligible for up to 60% of upgrade costs.
Number of people living in your home

(including adults and children)

Combined pre-tax annual income of all adults in your home (excluding dependants):

Income Level 1

Income Level 2

1

$47,007 $61,697

2

$58,522

$76,810

3 $71,945

$94,428

4 $87,350

$114,647

5 $99,072

$130,032

6 $111,735

$146,653

7 or more $124,402

$163,277

Requirements for the home

You must live in an eligible home:

  • The home must be a year-round primary residence, that is at least 12 months old.
  • For participants registering in the CleanBC Income Qualified Program between December 5, 2023 – January 31, 2024, the property must have a total assessed value at or under $1,222,000 in the BC Assessment listing for the address of the applicant’s home in the year of program registration.
  • For participants registering in the CleanBC Income Qualified Program on or after February 1, 2024, the property must have a total assessed value at or under $1,230,000 in the BC Assessment listing for the address of the applicant’s home in the year of program registration.
  • You must have a residential utility account with FortisBC, BC Hydro, or a municipal utility.
  • The home must be one of the following types of residential buildings:
    • Single family home (detached dwelling).
    • Secondary suite in a single-family home (detached dwelling), with its own separate utility meter.
    • Mobile home that is permanently fixed, sits on a foundation and is structurally complete with installed and connected plumbing, heating, electrical, water and sewer services; towing apparatus and axle must be removed.
    • Duplex, triplex, row home or townhome, where each unit has its own natural gas and/or electricity meter; utility accounts must be in the name of the resident and/or homeowner. Utility accounts in the name of a strata corporation are not eligible.
  • If you currently rent your home, you will need a landlord consent form to accompany your application.
  • You must pay your own energy utility bills. Utility accounts must be in the name of the resident and/or homeowner; utility accounts in the name of a strata corporation or landlord are not eligible.
  • You must pre-register and receive an eligibility code before completing the upgrade.
  • The home must be primarily heated by one of the following:
    • natural gas, propane or oil
    • electricity (hard-wired electric heating systems such as electric baseboards, radiant ceilings, radiant floors, forced-air furnace/boiler, or heat pump).
    • wood or other solid fuels.

Requirements for your contractor

The new windows and doors must be installed:

Requirements for the upgrade

  • You must pre-register and receive an eligibility code before completing the upgrade.
  • The new windows and/or doors must:
    • Have a U-factor of 1.22 (W/m2-K) or less.
    • Replace existing windows and doors in the building envelope of the home between an unheated space (e.g. outdoors) and a heated space (e.g. indoors).
      • Skylights are not eligible for a rebate.
    • Be listed with one of the following certification bodies:
      • Canadian Standards Association (CSA)
      • Intertek Canada (Intertek)
      • Keystone Certification (KC)
      • Labtest Certification (LC)
      • QAI Laboratories (QAI)
      • National Fenestration Ratings Council (NFRC)
    • Be installed by an Income Qualified Program Registered Contractor who is approved to install home upgrades for the CleanBC Income Qualified Program, for the trade applicable to the upgrade being installed (e.g. Heat pumps must be installed by a licensed residential heating and cooling contractor).
    • The number of windows and/or doors eligible for rebates is based on the number of Rough Openings (RO) in which the windows or doors were replaced. Each RO is counted as one window and/or door. A bay window, which may be made up of several window sections, is regarded as one RO. Each bay window will qualify for one rebate.
View sample invoices

See below for sample invoices

Deadlines

The application and supporting documentation must be submitted by the Income Qualified Program Registered Contractor within six (6) months of the invoice date.

How to apply

Before you begin

  1. Confirm eligibility by reviewing the Rebate Eligibility RequirementsParticipant Terms and Conditions, and Contractor Terms and Conditions.
  2. Complete the program’s pre-screen and pre-registration to determine your eligibility through the CleanBC Income Qualified Program participant portal. Once confirmed you will receive an eligibility code and opportunities report, outlining your suggested upgrades. You can also make an appointment with an income qualified program coach or schedule a virtual assessment for pre-registration assistance or support to identify the best upgrades for your home.
  3. Customer must choose an Income Qualified Program Registered Contractor to complete the upgrade.
  4. After completing the upgrade, contractor will submit the rebate application and deduct the rebate from the final cost of the upgrade.

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Apply here

Ready to complete the pre-registration form to determine eligibilityPre-registration form

Who to contact

Program updates

April 01, 2024 - Eligibility code expiration update

Effective April 1, 2024, the CleanBC Income Qualified Program will introduce a 12-month effective period for eligibility codes. Eligibility codes for applications received on or after April 1, 2024, are valid for upgrades completed within 12 months of the participants approval date. Beyond this date participants must re-apply to determine their eligibility.

January 01, 2023 - Updated window and door eligibility criteria

Effective January 1, 2023, the CleanBC Income Qualified Program rebate for windows and doors are not available to customers in the City of Vancouver due to municipal regulations for renovating homes.

In the City of Vancouver, eligible windows/doors must be installed by December 31, 2022. Rebate applications must be submitted within six months of the invoice date.

FAQs and more