CleanBC Income Qualified Program Rebates for Heat Pump Water Heaters

The CleanBC Better Homes Income Qualified Program is offering a rebate up to $3,500 for upgrading your water heater to a heat pump water heater. A heat pump water heater is the most efficient way to heat hot water with electricity and is the most climate-friendly form of water heating available in B.C.

CleanBC Income Qualified Program Rebates for Heat Pump Water Heaters

Overview

Rebate amount

Up to $3,500

Who can apply

B.C. citizens who live in an eligible home, meet income qualification requirements, and have residential utility accounts with BC Hydro, FortisBC, or municipal utility

Deadline

The application and supporting documentation must be submitted by the Income Qualified Program Registered Contractor within six (6) months of the invoice date

Qualifying products

Upgrades must be installed by an Income Qualified Program Registered Contractor and be on the qualified product list (Tier 2, 3, or 4)

Funding provided by

The Province of British Columbia

For assistance with this program, contact an Income Qualified Program Energy Coach by email at IncomeQualified@betterhomesbc.ca or by phone at 1-833-856-0333.

Rebate amount

Homes converting from natural gas, propane or oil

Heat pump water heater

Must be on the qualified product list (Tier 2, 3, or 4)

Rebate maximum

Rebate

Income Level 1

95% of eligible upgrade costs, up to a maximum of $3,500 per home

Up to $3,500

Income Level 2

60% of eligible upgrade costs, up to a maximum of $3,500 per home

Up to $3,500

Homes converting from electricity, wood or solid fuels

Heat pump water heater

Must be on the qualified product list (Tier 2, 3, or 4)

Rebate maximum

Rebate

Income Level 1

95% of eligible upgrade costs, up to a maximum of $3,500 per home

Up to $3,500

Income Level 2

60% of eligible upgrade costs, up to a maximum of $3,500 per home

Up to $3,500

Related rebates

Check out other available rebates for the Income Qualified Program at BetterHomesBC.ca/Income-Qualified

Eligibility requirements

In order to qualify for this rebate, all of the following requirements must be met. Please read them carefully. Contact an Energy Coach if you have questions.

Please note: You may be eligible for one primary space heating system rebate per home, regardless of the number installed. For example, you cannot get a rebate for a furnace and a heat pump, even if you install a dual fuel ducted heat pump. Your second rebate application will be denied.

Income qualification requirements

Rebate coverage is based on the combined income of all adults in your home and how many people live in your home, including adults and children.

  • Combined incomes less than Income Level 1 are eligible for up to 95% of upgrade costs.
  • Combined incomes less than Income Level 2 are eligible for up to 60% of upgrade costs.
Number of people living in your home

(including adults and children)

Combined pre-tax annual income of all adults in your home (excluding dependants):

Income Level 1

Income Level 2

1

$42,593 $55,903

2

$53,026

$69,596

3 $65,189

$85,560

4 $79,147

$103,880

5 $89,768

$117,820

6 $101,242

$132,880

7 or more $112,718

$147,943

Requirements for the home

You must live in an eligible home:

  • The home must be a year-round primary residence, that is is at least 12 months old.
  • You must have a residential utility account with FortisBC, BC Hydro, or a municipal utility.
  • The home must be one of the following types of residential buildings:
    • Single family home (detached dwelling).
    • Secondary suite in a single-family home (detached dwelling), with its own separate utility meter.
    • Mobile home that is permanently fixed, sits on a foundation and is structurally complete with installed and connected plumbing, heating, electrical, water and sewer services; towing apparatus and axle must be removed.
    • Duplex, triplex, row home or townhome, where each unit has its own natural gas and/or electricity meter; utility accounts must be in the name of the resident and/or homeowner. Utility accounts in the name of a strata corporation are not eligible.
  • If you currently rent your home, you will need a landlord consent form to accompany your application.
  • You must pay your own energy utility bills. Utility accounts must be in the name of the resident and/or homeowner; utility accounts in the name of a strata corporation or landlord are not eligible.
  • You must pre-register and receive an eligibility code before completing the upgrade.
  • The home must be primarily heated by one of the following:
    • natural gas, propane or oil
    • electricity (hard-wired electric heating systems such as electric baseboards, radiant ceilings, radiant floors, forced-air furnace/boiler, or heat pump).
    • wood or other solid fuels.
Homes converting from natural gas, propane or oil
  • The existing water heater being replaced must be the primary water heater for the home.
  • When replacing a fossil fuel (oil, propane or natural gas) water heating system, all fossil fuel water heating equipment (piping, appliances, fuel containers, vents and associated infrastructure) must be removed or decommissioned in accordance with all applicable laws.
Homes converting from electricity, wood or solid fuels
  • The existing water heater being replaced must be the primary water heater for the home.
  • Replacing an existing electric heat pump water heater is eligible.

Requirements for your contractor

The new heat pump water heater must be installed:

  • By an Income Qualified Program Registered Contractor who is approved to install home upgrades for the CleanBC Income Qualified Program, for the trade applicable to the upgrade being installed (e.g. Heat pumps must be installed by a licensed residential heating and cooling contractor).

Requirements for the upgrade

Requirements for the equipment being replaced

  • The old heating system must also meet requirements in order to be eligible for this rebate.  Select your existing system type to learn more.
Replacing a fossil fuel (oil, propane, or natural gas) heating system
  • When replacing a fossil fuel (oil, propane or natural gas) water heating system, all fossil fuel water heating equipment (piping, appliances, fuel containers, vents and associated infrastructure) must be removed in accordance with all applicable laws.
  • Emergency replacement of broken electrical water heaters are eligible.
Replacing an electric, wood or solid fuel heating system
  • Emergency replacement of broken electrical water heaters are eligible
View sample invoices

See below for sample invoices

Deadlines

The application and supporting documentation must be submitted by the Income Qualified Program Registered Contractor within six (6) months of the invoice date.

How to apply

Before you begin

  1. Confirm eligibility by reviewing the Rebate Eligibility RequirementsParticipant Terms and Conditions, and Contractor Terms and Conditions.
  2. Complete the program’s pre-screen and pre-registration to determine your eligibility through the CleanBC Income Qualified Program participant portal. Once confirmed you will receive an eligibility code and opportunities report, outlining your suggested upgrades. You can also make an appointment with an income qualified program coach or schedule a virtual assessment for pre-registration assistance or support to identify the best upgrades for your home.
  3. Customer must choose an Income Qualified Program Registered Contractor to complete the upgrade.
  4. After completing the upgrade, contractor will submit the rebate application and deduct the rebate from the final cost of the upgrade.

I am...

Apply here

Ready to complete the pre-registration form to determine eligibility.Pre-registration form

Who to contact

Questions about the rebate?

Contact an Energy Coach to get clarification or help with understanding this rebate.

Questions about your application?

FAQs and more

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Get help from professionals

Finding the right contractor is key to having a successful home energy retrofit.

Find an Income Qualified Program Registered Contractor