CleanBC Income Qualified Program Rebates for Heat Pump Water Heaters
The CleanBC Better Homes Income Qualified Program is offering a rebate up to $3,500 for upgrading your water heater to a heat pump water heater. A heat pump water heater is the most efficient way to heat hot water with electricity and is the most climate-friendly form of water heating available in B.C.

Overview
Rebate amount
Up to $3,500Who can apply
B.C. citizens who live in an eligible home, meet income qualification requirements, and have residential utility accounts with BC Hydro, FortisBC, or municipal utility
Deadline
The application and supporting documentation must be submitted by the Income Qualified Program Registered Contractor within six (6) months of the invoice date
Funding provided by
The Province of British Columbia
Rebate amount
Homes converting from natural gas, propane or oil
Heat pump water heater
Must be on the qualified product list (Tier 2, 3, or 4)
Rebate maximum
Rebate
Income Level 1
95% of eligible upgrade costs, up to a maximum of $3,500 per home
Income Level 2
60% of eligible upgrade costs, up to a maximum of $3,500 per home
Homes converting from electricity, wood or solid fuels
Heat pump water heater
Must be on the qualified product list (Tier 2, 3, or 4)
Rebate maximum
Rebate
Income Level 1
95% of eligible upgrade costs, up to a maximum of $3,500 per home
Income Level 2
60% of eligible upgrade costs, up to a maximum of $3,500 per home
Related rebates
Check out other available rebates for the Income Qualified Program at BetterHomesBC.ca/Income-Qualified
Eligibility requirements
In order to qualify for this rebate, all of the following requirements must be met. Please read them carefully. Contact an Energy Coach if you have questions.
Income qualification requirements
Rebate coverage is based on the combined income of all adults in your home and how many people live in your home, including adults and children.
- Combined incomes less than Income Level 1 are eligible for up to 95% of upgrade costs.
- Combined incomes less than Income Level 2 are eligible for up to 60% of upgrade costs.
Number of people living in your home
(including adults and children) |
Combined pre-tax annual income of all adults in your home (excluding dependants): | |
Income Level 1 |
Income Level 2 | |
1 |
$42,593 | $55,903 |
2 |
$53,026 |
$69,596 |
3 | $65,189 |
$85,560 |
4 | $79,147 |
$103,880 |
5 | $89,768 |
$117,820 |
6 | $101,242 |
$132,880 |
7 or more | $112,718 |
$147,943 |
Requirements for the home
You must live in an eligible home:
- The home must be a year-round primary residence, that is is at least 12 months old.
- You must have a residential utility account with FortisBC, BC Hydro, or a municipal utility.
- The home must be one of the following types of residential buildings:
- Single family home (detached dwelling).
- Secondary suite in a single-family home (detached dwelling), with its own separate utility meter.
- Mobile home that is permanently fixed, sits on a foundation and is structurally complete with installed and connected plumbing, heating, electrical, water and sewer services; towing apparatus and axle must be removed.
- Duplex, triplex, row home or townhome, where each unit has its own natural gas and/or electricity meter; utility accounts must be in the name of the resident and/or homeowner. Utility accounts in the name of a strata corporation are not eligible.
- If you currently rent your home, you will need a landlord consent form to accompany your application.
- You must pay your own energy utility bills. Utility accounts must be in the name of the resident and/or homeowner; utility accounts in the name of a strata corporation or landlord are not eligible.
- You must pre-register and receive an eligibility code before completing the upgrade.
- The home must be primarily heated by one of the following:
- natural gas, propane or oil
- electricity (hard-wired electric heating systems such as electric baseboards, radiant ceilings, radiant floors, forced-air furnace/boiler, or heat pump).
- wood or other solid fuels.
- The existing water heater being replaced must be the primary water heater for the home.
- When replacing a fossil fuel (oil, propane or natural gas) water heating system, all fossil fuel water heating equipment (piping, appliances, fuel containers, vents and associated infrastructure) must be removed or decommissioned in accordance with all applicable laws.
- The existing water heater being replaced must be the primary water heater for the home.
- Replacing an existing electric heat pump water heater is eligible.
Requirements for your contractor
The new heat pump water heater must be installed:
- By an Income Qualified Program Registered Contractor who is approved to install home upgrades for the CleanBC Income Qualified Program, for the trade applicable to the upgrade being installed (e.g. Heat pumps must be installed by a licensed residential heating and cooling contractor).
Requirements for the upgrade
- You must pre-register and receive an eligibility code before completing the upgrade.
- The new heat pump water heater must:
- Be listed as Tier 2, 3 or 4 on NEEA’s Advanced Water Heater Specification Qualified Products List for Heat Pump Water Heaters.
Requirements for the equipment being replaced
- The old heating system must also meet requirements in order to be eligible for this rebate. Select your existing system type to learn more.
- When replacing a fossil fuel (oil, propane or natural gas) water heating system, all fossil fuel water heating equipment (piping, appliances, fuel containers, vents and associated infrastructure) must be removed in accordance with all applicable laws.
- Emergency replacement of broken electrical water heaters are eligible.
- Emergency replacement of broken electrical water heaters are eligible
See below for sample invoices
Deadlines
The application and supporting documentation must be submitted by the Income Qualified Program Registered Contractor within six (6) months of the invoice date.
How to apply
Before you begin
- Confirm eligibility by reviewing the Rebate Eligibility Requirements, Participant Terms and Conditions, and Contractor Terms and Conditions.
- Complete the program’s pre-screen and pre-registration to determine your eligibility through the CleanBC Income Qualified Program participant portal. Once confirmed you will receive an eligibility code and opportunities report, outlining your suggested upgrades. You can also make an appointment with an income qualified program coach or schedule a virtual assessment for pre-registration assistance or support to identify the best upgrades for your home.
- Customer must choose an Income Qualified Program Registered Contractor to complete the upgrade.
- Contractors interested in becoming registered in the Income Qualified Program can contact IQPcontractorsupport@clearesult.com.
- After completing the upgrade, contractor will submit the rebate application and deduct the rebate from the final cost of the upgrade.
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Who to contact
Questions about the rebate?
Contact an Energy Coach to get clarification or help with understanding this rebate.
Questions about your application?
- CleanBC Income Qualified Program
FAQs and more

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