What happens if an issue is found with the installation of my measure?

Once you have submitted your rebate application, a small percentage will then be flagged for an onsite or virtual site visit. The site visit will be arranged in coordination with the homeowner. Once a site visit has been complete, if an issue is found with the installation of the measure, we will notify you through email so that you may go back and remediate the issues. Once completed we will conduct a follow up site visit to confirm the issues have been resolved.