How will I receive my reimbursement?

For the first months after launch, Canada Greener Homes Grant payments will be issued in the form cheques mailed to the address on file. In this case, no banking information will be required. This is being done to ensure the initiative meets the highest standards of security for banking information submitted online.

• As the final step in the process, once the energy advisor uploads the post-retrofit EnerGuide evaluation, the homeowner will be prompted to provide and confirm their banking information directly into the online system.*

Once NRCan has all the necessary information to complete the file, a cheque payment should be issued within 30 days. Cheques by mail may take more than 30 days.

• Homeowners can check the status of their paperwork and payment using the program portal or by calling 1-833-674-8282.
• Homeowners will never be asked for banking information over the phone by Natural Resources Canada, a service organization nor an energy advisor.
  • *This process has been modified for the first months following launch.