District of North Vancouver Heat Pump Top-Up

The District of North Vancouver is offering a $2,000 top-up to CleanBC Better Homes and Home Renovation Rebate Program participants that switch from a fossil fuel (oil, natural gas, or propane) heating system to an electric air source heat pump. This municipal offer is in addition to the heat pump rebates currently available through the CleanBC Better Homes and Home Renovation Rebate Program.

This offer is fully subscribed.

District of North Vancouver Heat Pump Top-Up

Overview

Rebate amount

$2,000

Who can apply

Residents of the District of North Vancouver

Deadline

The application must be submitted within 6 months of the invoice date of the heat pump installation.

Funding provided by

District of North Vancouver

Important: Municipal top-up rebates are limited, subject to funding availability, and approved on a first-come, first-served basis. Due to program volumes, we cannot guarantee municipal top-ups will be available to homeowners.

Rebate amount

Primary fuel before upgrade

Rebate

Fossil Fuel (oil, propane, or natural gas)

$2,000
*On or after July 1, 2023, customers must install an all-electric heat pump to qualify for the District of North Vancouver heat pump top-up. Dual fuel ducted heat pumps will no longer be available and must be installed on or before June 30, 2023.

Eligibility requirements

In order to qualify for this rebate, all of the following requirements must be met. Please read them carefully. Contact an Energy Coach if you have questions.

Requirements for the home

  • All-electric heat pump upgrades must be completed on or after October 1, 2020, and on or before September 30, 2023. Dual fuel heat pump upgrades must be completed on or after October 1, 2020, and on or before June 30, 2023.
  • You must be a FortisBC, BC Hydro, or municipal utility customer.
  • You must live in an eligible home.
  • You must be a resident of the District of North Vancouver.
  • Home must be a year-round primary residence that is at least 12 months old.

Requirements for installation

*On or after July 1, 2023, customers must install an all-electric heat pump to qualify for the District of North Vancouver heat pump top-up. Dual fuel ducted heat pumps will no longer be available and must be installed on or before June 30, 2023.

Deadlines

The application must be submitted within 6 months of the invoice date of the heat pump installation.

How to apply

Before you begin

  1. Carefully read the Program Requirements and Additional Terms and Conditions to confirm your eligibility.
  2. Have an eligible heat pump installed. See the ductless mini-split heat pump rebatecentral ducted heat pump rebateair-to-water heat pump rebate, or combination space and water heat pump rebate pages for eligibility requirements.
  3. Once your upgrades are installed, complete the online application and upload all supporting documentation including copies of all receipts and invoices. See sample invoices.

I am...

Apply here

A BC Hydro Electric customer that is converting to a heat pump from natural gas, propane, or oil.BC Hydro online application
Please Note: No additional application is required for the municipal top-up. The top-up will be added to your rebate payment if you are in the participating municipality.

Who to contact

Questions about the rebate?

Contact an Energy Coach to get clarification or help with understanding this rebate.

Questions about your application?

Program updates

October 1, 2023 – Updated District of North Vancouver rebates

Effective for invoices dated on or after October 1, 2023, District of North Vancouver top-up rebates are changing. See the table below for details:

Offer Type

For invoices dated on or before September 30, 2023

For invoices dated on or after October 1, 2023

District of North Vancouver All-Electric Heat Pump Top-up (Ductless Mini-split, Multi-split, Central Ducted, or Air-to-Water Heat Pump) $2,000 No longer available

District of North Vancouver heat pump top-ups for dual fuel ducted heat pumps ended effective for invoices dated July 1, 2023 or later. See the program update below for details.

July 1, 2023 – Updated District of North Vancouver rebates

Effective for invoices dated on or after July 1, 2023, District of North Vancouver top-up rebates are changing. See the table below for details:

Offer Type

For invoices dated on or before June 30, 2023

For invoices dated on or after July 1, 2023

District of North Vancouver Heat Pump Top-up (Dual Fuel Ducted Heat Pump) $2,000 No longer available
District of North Vancouver All-Electric Heat Pump Top-up (Ductless Mini-split, Multi-split, Central Ducted, or Air-to-Water Heat Pump) $2,000 $2,000 (unchanged)
October 1, 2022 - Updated Requirements for Heat Pumps

As of October 01 2022, eligibility requirements for ductless mini-split, ductless multi-split, Tier 2 central ducted, and dual fuel ducted heat pumps have changed.

  • Heat pumps must meet new energy efficiency requirements:
    • SEER: >16.00
    • HSPF: >10.00
  • Ductless mini-split heat pumps must be installed in a home that is 1,200 sq ft or less
  • Ductless multi-split heat pumps must have at least two indoor heads installed
July 1, 2022 - New requirement for installation

As of July 1, 2022, you need to hire a Home Performance Contractor Network (HPCN) member for your heat pump installation to be eligible for heat pump rebates.  If your installation invoice is dated before July 1, 2022, this requirement does not apply.  It identify contractors in your region, use the Find a contractor tool.

FAQs and more